Legal notice

Legal Notice & Contact Information

Last Updated: October 3, 2026

1. Business Information

Store Name: OQVANE
Legal Owner / Business Entity: KENNETH GERALD FRANK

Warehouse & Fulfillment Address:
971 US Highway 202 N APT 4659
Branchburg, NJ 08876
United States

Customer Service Email: kennethgeraldfrank@gmail.com
Customer Service Phone: 908-593-1988

OQVANE operates an online retail store and provides customers with products and related services through its online store.

2. Customer Support

Customers may contact OQVANE by email or phone for assistance with questions or concerns relating to their orders, products, or services.

Our customer support team can assist with:

  • Order placement and order status
  • Shipping and delivery
  • Returns and refunds
  • Product information
  • Payments and billing
  • Damaged, defective, or incorrect orders
  • General customer-service inquiries

For questions about an existing order, customers should provide their order number and the email address used to place the order whenever possible. This helps us locate the order and provide appropriate assistance.

3. Order and Account Verification

For the protection of customers and our business, we may request reasonable information to verify an order or account before providing certain order information or making changes to an order.

For security purposes, customers should not send complete payment-card numbers, passwords, or other sensitive authentication information through ordinary email or customer-support communications.

4. Customer Inquiries

We make reasonable efforts to respond to legitimate customer inquiries as promptly as reasonably possible during our normal business operations.

Response times may vary depending on the nature and complexity of the inquiry and the volume of customer requests.

5. Contact Us

OQVANE
971 US Highway 202 N APT 4659
Branchburg, NJ 08876
United States

Email: kennethgeraldfrank@gmail.com
Phone: 908-593-1988

Customers may use the contact information above for questions regarding products, orders, shipping, returns, refunds, payments, or other store-related matters.